# Custom Questions

## Create a new question form

Please go to **Custom Questions** in the left menu -> Click **Add Form** button

<figure><img src="https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2FOcazfi2vmlGiu0IjbYbS%2Fimage.png?alt=media&#x26;token=79d63874-553e-4f4f-989d-9f63b7921513" alt=""><figcaption></figcaption></figure>

After clicking on the Add form button, you will be redirected to the form builder page. You can create 1 or more questions for your customers with the amazing form builder.

![](https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2FD327deLkIg4znspHP2Ni%2FAppointment%20Booking%20-%20Add%20question%20form%202.png?alt=media\&token=caae4bae-81f4-4bca-a8fa-a1bef60e3cd3)

### Email Settings

You need to be careful with the settings in this section. The content edited here will be added to the email (with short-code) to send to the admin, employee, or customer if needed. You need to add information fields to the content using the select-box just above the content-box.

![](https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2FTJaFRdr77oEwo9bjAszy%2FAppointment%20Booking%20-%20Question%20Form%20Email%20Settings.png?alt=media\&token=0e387500-2947-4ebd-921d-3b31d4d36c9c)

#### Notes:

* The **email** field is only required when **the store owner allows a free booking of a service**. Because it's free, customers do not have to go through the checkout step, email will be required to create orders for customers.
* With **first name** and **last name** fields, you can select or not. These 2 fields also help create the customer name in the order.

### How to add custom question content to email?

To add custom question text to an email, use the ***{custom\_question}*** short-code to insert it in the email body.

![](https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2F8qCBAXyba2PjjOZ0lFAL%2FAppointment%20Booking%20-%20Add%20custom%20question%20to%20email.png?alt=media\&token=5709ad41-91fa-42dd-b66d-b8b980792d41)

You can also find this short-code by clicking on the **Email variables** link in the top right corner.

## Add custom question to the booking

Please go to **Services** -> **Add service**/**Edit service** -> Scroll down to **Custom Question Forms** -> Select the form to use for service booking.

![](https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2FFZYE4Vi4v1JksBCkDWIM%2FAppointment%20Booking%20-%20Select%20question%20form%20for%20service.png?alt=media\&token=7b23d384-899a-4bd2-b59f-69761090ec5c)

This is the result after adding custom question to booking

![](https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2FrU5Ky8QRq3vVYhyIAsmS%2FHot%20Stone%20%26%20Swedish%20Massage%20%E2%80%93%20Storeify%20Appointment%20Demo%20\(password%3A%20123\)%202022-08-25%2014-40-43.png?alt=media\&token=cdcbbf0b-0bf7-4d35-b876-ce10226141b1)