# Manage Appointments

## Create an appointment from the backend

Create an appointment manually in the backend for customer who already have an account.

Go to **Appointments -**> click **Add Appointment**

<figure><img src="https://649455648-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRNa2bPE7OkY71bkthQjD%2Fuploads%2FLyi5l9nlDZduLjAw051t%2FAppontment%20Booking%20-%20Add%20appointment.png?alt=media&#x26;token=e522e113-e62e-445c-825d-585dcf2458ce" alt=""><figcaption></figcaption></figure>

* **Customer:** select customer(s) from the customer dropdown list
* After selecting the customer, you set the order status and the number of people that the customer brings
* **Status**: Approved / Pending
* **Service**: select the service to book in the dropdown
* **Select variant**: if any
* **Select Employee**: if any
* **Select Location**: if any
* Pick up **Date** and **Time** that the appointment is taking place
* Tick on **Send email notification to the customers** and add **Note** if you want

## Approve an appointment

1. Go to **Appointments**, click on the pending appointment you want to approv**e**
2. From **Edit Appointment** window -> **Status**
3. Select **Approved**
4. Click **Save**

## Set pending for an appointment

1. &#x20;Go to **Appointments**, click on the appointment you want to reschedule
2. From **Edit Appointment** window -> **Status**
3. Select **Pending**
4. Click **Save**

## Set reject for an appointment

1. Go to **Appointments**, click on the appointment you want to reject
2. From **Edit Appointment** window -> S**tatus**
3. Select **Reject& Not refund**
4. Click **Save**

## Delete an appointment

1. Go to **Appointments**, click on the appointment you want to remove
2. From **Edit Appointment** window, click **Delete** icon at the bottom
3. Confirm to delete it